1. Information we collect
We collect information that you provide directly to us when you create an account, make a booking, request a charter, send a parcel, or contact our support team. This may include your name, phone number, email address, contact address, payment details (processed via secure payment providers), and trip or charter details.
2. How we use your information
- To process and manage bookings, charters, and parcel services.
- To communicate confirmations, updates, reminders, and support responses.
- To improve our routes, services, and customer experience.
- To comply with legal, regulatory, and security obligations.
3. Sharing of information
We do not sell your personal data. We may share limited information with trusted third parties who support our operations (such as payment processors, SMS providers, and transport partners), and only as necessary to deliver our services or comply with the law.
4. Data security
We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your choices
- You may update your account details (such as name, phone, and email) through your profile or by contacting support.
- You may opt out of certain non-essential communications where applicable.
- You may request access to or deletion of certain information, subject to our legal obligations.
6. Updates to this policy
We may update this Privacy Policy occasionally. When we do, we will update the "Last updated" date below. Your continued use of our services after changes are posted indicates your acceptance of the updated policy.